FANTASTIC BEASTS
Hermione Wand Pen & Bookmark
Hermione Wand Pen & Bookmark
Pre-order
This treasure is reserved for you and will arrive before Christmas, straight from the Enchanted Forest! 🎁
Livraison estimée : between 25/11 and 05/12 – just in time to brighten up your Advent ✨
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🧚♀️ Every purchase earns you pixie dust to exchange for real magical rewards ✨
FAQ
Welcome, my little elves! Here, magic answers all your questions: orders, deliveries, pre-orders, returns, shop, loyalty, workshops…
♀️ Summary
- Orders & Payments
- Deliveries & Timeframes
- Pickup Points & Click & Collect
- Pre-orders Returns,
- Exchanges & After-Sales Service
- Handmade products & gifts
- Loyalty program
- Gift cards & promo codes
- Physical store
- Data & Security
- Contact
Orders & Payments
What payment methods do you accept?
Credit cards (Visa, Mastercard, Amex), Apple Pay/Google Pay (if displayed), PayPal, and in-store payment are accepted. Online payments are 100% secure through our payment provider.Can I pay in installments?
Of course, our partner Alma allows you to pay for your little treasures in 2, 3 or 4 installments starting from €50 of purchase!How to place an order?
Add your treasures to your cart and then confirm your order. You will receive an instant confirmation email, then an email/SMS when the package is ready or shipped.Can I modify/cancel my order?
Write to us as soon as possible. If the order has not yet been prepared/shipped, we will gladly modify or cancel it.Deliveries & Timeframes
What are your delivery methods?
• Home delivery (Colissimo) ✉️ • Pickup point via Mondial Relay or Colissimo Pickup Point 📦What are the deadlines?
For products in stock : express preparation, then 2 to 4 business days indicative for mainland France (depending on the carrier). Delivery times in Europe vary depending on the country (see checkout).Do you offer free delivery?
Yes, delivery is free in France and other countries for orders over €25 (excluding specific options). The exact threshold displayed on the website is binding.Do you deliver to Belgium, Luxembourg, Germany, Italy, Spain, Portugal?
Yes. Shipping costs/delivery times are automatically displayed at checkout based on weight and address.Pickup Points & Click & Collect
Can I have my delivery delivered to a collection point?
Yes, via Mondial Relay or Colissimo Pickup Point . Choose your preferred pick-up point at checkout.Is in-store pickup possible?
Yes, in-store pickup is free (Click & Collect) at 16 rue Beaurepaire, 77120 Coulommiers . We'll let you know as soon as it's ready (often the same day for products in stock).Pre-orders
How do pre-orders work?
A pre-order reserves your item with our partners. Ideal for ensuring you have your gifts for the holidays. • The estimated delivery time is indicated on the product page. • If your order includes in-stock items and pre-orders, shipping will be combined by default (contact us if you would like separate shipments).Can I cancel a pre-order?
Yes, as long as we haven't triggered the specific supply. Write to us as soon as possible and we'll tell you what options are available.Returns, Exchanges & Customer Service
What is your return timeframe?
You have 30 days after receipt to return an unused item in its original packaging. Some personalized/handmade products may not be returnable (see below).How do I make a return?
Write to us with your order number. Return shipping costs are your responsibility unless the error is ours. Refund upon receipt and inspection.Damaged item or preparation error
Oops, a thousand apologies! Contact us within 48 hours with photos: we will find a quick solution (exchange, spare part, refund…).What about handcrafted and personalized items?
Handmade creations may have slight variations — that's their charm ✨. Personalized pieces are generally neither returnable nor exchangeable (except in the case of defects).Handmade products & gifts
Do you work with artisans?
Yes, and we're proud of it 🌿! Each piece is carefully selected for its quality and story. Every handmade product is labeled with the name of the artisan who crafted it.Do you offer gift wrapping and a message?
Yes, upon request when ordering (a small additional charge may apply). We can also include a sweet message.Loyalty program
How do your loyalty points work?
With every purchase, collect fairy dust ✨ which you can redeem for discounts. Log in to your account and click the Rewards button to see your balance and benefits.Are my points expiring?
The conditions (validity, tiers) are indicated in the My Account section. We display them clearly to avoid any unpleasant surprises.Gift cards & promo codes
Do you sell gift cards?
Yes, in digital format (immediate delivery by email) — perfect for a last-minute spell!How do I use a promo code?
Enter your code at checkout. Some codes cannot be combined with other offers or pre-orders.Physical store
Where is the shop located?
The Enchanted Forest – 16 rue Beaurepaire, 77120 Coulommiers, France .What are your opening hours?
Our hours may change depending on events. Check our Google listing or social media for today's opening hours.Data & Security
Is my payment secure?
Yes. Transactions are encrypted and comply with current standards via our payment provider.What do you do with my data?
We only collect the information necessary to prepare and deliver your order, in accordance with regulations. You can request access to or deletion of your data at any time.Contact
How can I contact you?
By email (quick response), via the chat in the bottom right corner, via WhatsApp at +33 6 89 21 85 56, through our social media channels, or directly in store. Any issues? Tell us everything — we're here to help 💚Hermione: The Magical Accessory Wand Pen & Bookmark
Discover the Hermione Wand Pen and Bookmark, a fascinating product for all fans of the magical world of Harry Potter. This ballpoint pen is designed in the shape of Hermione Granger's famous wand, bringing an enchanted touch to your writing. Whether you're taking notes in class or writing your own story, this unique pen will inspire your creativity.
The accompanying bookmark is a tribute to Hermione's intelligence and bravery. It's ideal for readers who want to dive back into their favorite books while keeping a little bit of magic close at hand.
Made from high-quality PVC, this set measures approximately 23 cm, making it easy to carry in your bag or pencil case. With this captivating accessory, you can add a touch of elegance to your everyday life.
Product Features
- Material: Durable PVC
- Dimensions: 23 cm, perfect for travel
Whether you're a student, a professional, or simply a book lover, the Hermione Wand Pen and Bookmark Set is the perfect companion for your literary adventure. Don't miss this opportunity to surround yourself with magic every time you write or read. Add this beautiful set to your collection today and let yourself be transported to the world of Harry Potter!
For the following services:
- Gift wrapping service
- Personalized message
Please leave any special instructions in your shopping cart.
Pre-orders are shipped as a priority upon arrival in store to guarantee delivery before the holidays.
From €25 of purchases:
- Free home delivery in mainland France
- Free Mondial Relay delivery in Belgium, Germany, the Netherlands, Luxembourg, Spain & France
Shipping within 24 hours for all products available in stock
